EFL Global Limited
| Vacancy |
|---|
| -- |
| Job Context |
| Job Responsibilities |
| * Serve as the key liaison for customers, maintaining effective communication through calls, emails, and other platforms. * Share air freight rates (monthly, weekly, or spot-based) with customers and relevant internal stakeholders as per business requirements. * Oversee booking processes by coordinating with shippers and buying houses, ensuring all relevant shipment information is collected and verified. * Provide necessary shipping documents, such as dummy Air Waybills or freight certificates, to shippers in a timely manner. * Address customer queries efficiently, ensuring a professional and supportive customer experience. * Track and follow up with vendors for customs clearance updates and collection of shipping-related documents. * Share clearance instructions with the Air Operations team, including booking references, agent contact, preferred airline, agreed rate, and expected delivery timeline—primarily through email, or via phone for urgent shipments. * Meet strict deadlines while maintaining a high level of professionalism and accuracy. * Uphold a courteous and service-driven attitude while engaging with clients and internal teams. * Collaborate cross-functionally to maintain service standards and operational flow. * Carry out any additional tasks as delegated by the management to support overall departmental goals. |
| Employment Status |
| Full Time |
| Additional Requirements |
| We prioritize candidates with experience in the freight forwarding industry If you have a strong background in this field and a deep understanding of air freight operations, we encourage you to apply and join our dynamic team. |
| Workplace |
| Work at office |
| Job Location |
| Dhaka (Banani) |
| Salary |
| Compensation & other benefits |
| Mobile bill,Insurance |
| Job Source |
| bdjobs.com |
| Job Details |
| Click |
Category: Supply Chain/ Procurement
Posted on: 2025-05-01
Vacancy: --
Job Nature: Full Time
Age: Any years
Experience: 3 year(s)
Job Location: Dhaka (Banani)
Salary:
Application Deadline: 2025-05-31
A sister concern of SMT
