Persona Beauty Care Ltd.
| Vacancy |
|---|
| -- |
| Job Context |
| Job Responsibilities |
| * JOB RESPONSIBLITIES: * Manage operations to ensure smooth and efficient functioning. * Identify customer needs, clarify information and provide solutions. * Build and maintain professional relationship with customer. * Ensure the optimum level of Customer Satisfaction through the team. * Resolve customer queries quickly and efficiently. * Respond to customer complain with a professional and positive manner to promote optimum customer satisfaction. * Refer unresolved customer grievances to designated persons for further investigation (For different case). * Report day-to-day activities to the Branch I/C. * JOB NATURE: * Full-Time (Shifting & Roster) * Shift- Morning 10 am to 6 pm and Evening: 1pm to 8.30 pm) |
| Employment Status |
| Full Time |
| Additional Requirements |
| Fresher’s & experienced both are encouraged to apply For experience : minimum 2 - 3 years ADDITIONAL CRITERIA: Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone Good listening skill: Must have abilities to understand others’ tone quite quickly Communication Skill: Oral fluency Bangla and English, Confident tone, correct and pleasant conversation Must have advanced situational judgment –ability to know what is needed to satisfy the customers Technical competencies: basic computer skill-MS-Office, good typing skill. Flexibility: One should have willingness to work both shifts and on public holidays |
| Workplace |
| Work at office |
| Job Location |
| Dhaka (Banani, GULSHAN 1, GULSHAN 2, Kakrail, |
| Salary |
| Tk. 15000 - 17000 (Monthly) |
| Compensation & other benefits |
| Job Source |
| bdjobs.com |
| Job Details |
| Click |
Category: Customer Service/Call Centre
Posted on: 2025-04-15
Vacancy: --
Job Nature: Full Time
Age: Any years
Experience: 2 year(s)
Job Location: Dhaka (Banani, GULSHAN 1, GULSHAN 2, Kakrail,
Salary: Tk. 15000 - 17000 (Monthly)
Application Deadline: 2025-05-14
A sister concern of SMT
